Enjoy Your Stay
How To Spa
Relax & Enjoy
We want your visit to The Grange Spa to be totally stress free and so we ask that you always allow enough time for your experience. This way, you can fully enjoy all the benefits our spa has to offer without having to worry about being rushed. We also recommend arriving 15 minutes prior to your appointment time. This gives us a chance to record your current spa needs and details, as well as giving you time to unwind with refreshments on arrival. By taking a few extra minutes for yourself, you can ensure that your spa experience is truly relaxing and rejuvenating.
What To Bring?
We will supply you with a comfy, fluffy robe but if you would feel more comfortable clothed you are more than welcome to wear lounge wear, gym or any comfy clothing that makes you feel relaxed.
Please bring indoor footwear – either sandals, flip flops or slippers – and trainers if you intend to use the gym.
When making a reservation, full payment will be required by credit or debit card. If you have gift vouchers we will need the code number on booking. If the voucher cannot be produced alternative payment will be obligatory.
We advise you not to bring your jewellery or valuables as we cannot take liability for their loss or damage.
We are a mobile-free zone so please turn off your mobile phone before you arrive – it will make for a more relaxing visit for yourself and our other guests.
No smoking in buildings, garden or car park. Minimum age 16.
Booking and Cancellation policy
When making a reservation, full payment will be required by credit or debit card. If you have gift vouchers we will need the code number on booking. If the voucher cannot be produced alternative payment will be obligatory.
Please book all of your treatments when making your reservation or as soon as possible afterwards as we cannot guarantee availability of treatments on your arrival, please be aware that that due to the popularity of our treatments, we are no longer able to reserve treatment space.
If you should need to cancel your booking we will need a minimum of 7 days’ notice prior to your arrival date. Deposits are non refundable, once you have made your booking we have started to invest in you, you are welcome to rearrange your spa day, place the funds on account to use at a later date or request a voucher to the full value of your booking, these options are available at no additional cost to you. Money placed on account will be available for you to use indefinitely, vouchers as normal will be valid for a period of 6 months.
In exceptional circumstances we will issue a refund less a 10% charge which will be deducted from the full amount to cover costs incurred to us for processing the payment & refund.
Medical advice
If you have any medical conditions, cancer, are pregnant or breast feeding have any allergies or infections please make the receptionist aware prior to making your booking as certain conditions may affect your treatment options. Any persons suffering from cancer, heart conditions, high/low blood pressure, arthritis, rheumatism, diabetes, allergies, epilepsy or any disabilities, please consult your doctor as it may be exacerbated by your Spa experience.